Decision fatigue: how a burden of choices leads to irrational trade-offs

Have you ever felt like you are too tired to make the right choice between several options, especially after a long series of decisions? Decision fatigue can lead to poor choices and irrational trade-offs in decision making. It refers to the deteriorating quality of decisions after a long session of decision making. Too many decisions … Read More

The Seven Sins of Memory

“Our memory is a more perfect world than the universe: it gives back life to those who no longer exist,” once said French author Guy de Maupassant. Whether it’s short-term memory allowing us to perform simple calculations on the fly, long-term memory which can store larger quantities of information, sometimes for a whole life span, … Read More

Declinism: how rosy retrospection impacts decision-making

“It was better before,” says your friend. “Ha, those were the days,” your reply with a sigh. Declinism is the belief that societies tend towards decline, often linked with rosy retrospection—our tendency to view the past more favourably and the future more negatively. It may seem harmless, but declinism can cloud your judgement and lead … Read More

The power of simplicity: how to manage our complexity bias

We often tend to prefer complex solutions over simple ones; complicated marketing jargon over clear explanations; multi-steps implementations over more direct execution. Complexity can lend an aura of authority to products, which marketers are exploiting to project authority and expertise. Complex processes can also delay decision-making, giving us the illusion of productivity. Why is it … Read More

The fallacy of “what gets measured gets managed”

If there’s one quote that’s particularly popular in management circles, it’s “what gets measured gets managed”—often misattributed to famous management consultant Peter Drucker. First, Drucker never said this; second, he actually didn’t believe such a thing; third, the idea is flawed. A long game of telephone The idea probably originated from a paper published in … Read More

The Semmelweis Reflex: when current beliefs trump new knowledge

Why do we often want to stick with our current beliefs, even when new knowledge seems to contradict them? Why does dogmatic belief habitually trump objective evidence? This effect is called the Semmelweis reflex, which Thomas Szasz described as “the invincible social power of false truths”—a phenomenon so dangerous it has caused many deaths throughout … Read More

The Nirvana fallacy: when perfectionism leads to unrealistic solutions

“Le mieux est l’ennemi du bien” wrote Voltaire in 1772—which translates to “better is the enemy of the good”, but is often translated as “perfect is the enemy of the good.” The Nirvana fallacy consists in comparing existing solutions with ideal, perfect ones—which are often unrealistic. A form of perfectionism, the Nirvana fallacy can lead … Read More

Why do we need to be right?

One of the most prevalent phenomena in our collective psyche is the need to be right. Pundits debate their views of climate change and political conflicts on television, we have arguments with friends as to who said what, and we often triumphantly proclaim: “I told you so!” This phenomenon starts early. From a very young … Read More

Jootsing: the art of jumping out of the system

“Constraints breed creativity” is such a popular principle, it has become a design trope. Think outside the box, they say. Rather than just thinking outside the box, “jootsing” is about destroying the box or completely ignoring its existence. The term was coined by Douglas Hofstadter, an American scholar of cognitive science, physics, and comparative literature. … Read More